Terms & Conditions

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Understand Quran Academy cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Delivery and Returns

Understand Quran Academy returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded.

Exchange

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days of exchange or refund. Returns will take approximately 7 working days for the process once the goods have arrived.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Understand Quran Academy will not be held responsible for items lost or damaged in transit.

All shipping back to Understand Quran Academy is paid for by the customer. We are unable to refund you postal fees.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered. Please contact us. In the unlikely event that the product arrives damaged or faulty, please contact Understand Quran Academy immediately, this will be given special priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card.

Shipping

All items are delivered free of charge. We aim to deliver within 5-7 working days but sometimes due to high order volume certain in sales periods please allow 10 working days before contacting us. We will attempt to email you if we become aware of an unexpected delay.
Privacy Notice

This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.

Security

We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. Understand Quran Academy uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.

During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.

We will use the information you provide only for the following purposes.

* To send you newsletters and details of offers and promotions in which we believe you will be interested.
* To improve the content design and layout of the website.
* To understand the interest and buying behavior of our registered users
* To perform other such general marketing and promotional focused on our products and activities.

Conditions Of Use

Understand Quran Academy and its affiliates provide their services to you subject to the following conditions. If you visit our shop at Understand Quran Academy you accept these conditions. Please read them carefully.

If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable local lands.

Copyrights

All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by Understand Quran Academy and are protected by international copyright laws.

License and Site Access

Understand Quran Academy grants you a limited license to access and make personal use of this site. This license does not include any resale of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of Understand Quran Academy.

Product Descriptions

Understand Quran Academy and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.

From time to time there may be information on Understand Quran Academy that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct the errors, inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.

Prices
Prices and availability of items are subject to change without notice.

Forgot Password?

Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.